Team Leader/Supervisor     Level 3     Typical Duration: 18 Months

Overseeing employees or departments to make sure they carry out assigned duties as required

Management and leadership skills have a major impact on the development, productivity and performance of organisations of all sizes and across all sectors of the economy. The best leaders and managers are innovative, creative, visionary and inspirational. Managers and team leaders oversee one or more employees or departments to make sure they carry out assigned duties as required. It’s up to them to make the most of company resources in order to keep the wheels turning and generate a profit. As a management apprentice, you may be involved in planning, allocating and monitoring the work of the team, giving feedback, briefing teams, supporting team members, managing conflict, resolving problems, procuring supplies, project management, agreeing budgets, and managing and improving customer service.

Delivery is a blend of:

• Online content supporting the development of relevant knowledge, behaviours and skills, set by the standard
• Workshops and live content to underpin the e-learning resources
• Review meetings with the tutor and manager

Over the course of the apprenticeship, students build an electronic portfolio of evidence that showcases their knowledge, skills and behaviours. If apprentices do not already have Maths and English at level 2 or above, students will also study these as part of the apprenticeship standard. After a minimum of 12 months, when apprentices have completed their portfolio and are meeting the standard required, they progress to the final End Point Assessment (EPA)

Eligibility

People of all ages and educational backgrounds can become apprentices, but there are some restrictions, the most important of which are:

• The employer and the training provider must ascertain that the apprenticeship will allow the individual to gain substantive new skills. The training therefore needs to be materially different from any prior qualification or previous apprenticeship;
• The period of teaching and learning must be at least 12 months and, during this time, apprentices are expected to spend at least 6 hours a week of their time in “off the job” training. This must be part of their contracted working hours.
• Before the learner commences their apprenticeship standard, a functional skills initial assessment in English and Maths will be taken to match the appropriate standard and level.
• An assessment of their recognised prior learning will also take place.