HR Support Apprenticeship     Level: 3     Typical Duration: 18 months

Handling day to day queries and providing human resources advice ranging from recruitment through to retirement.

HR professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

Apprentices have a personal Tutor who will helps students and their employer to plan the programme and stay on track, through regular reviews and other types of feedback and progress tracking. 

Delivery is a blend of:

• Online content supporting the development of relevant knowledge, behaviours and skills, set by the standard
• Workshops and live content to underpin the e-learning resources
• Review meetings with the tutor and manager

Over the course of the apprenticeship, students build an electronic portfolio of evidence that showcases their knowledge, skills and behaviours. If apprentices do not already have Maths and English at level 2 or above, students will also study these as part of the apprenticeship standard. After a minimum of 12 months, when apprentices have completed their portfolio and are meeting the standard required, they progress to the final End Point Assessment (EPA) 

Eligibility

People of all ages and educational backgrounds can become apprentices, but there are some restrictions, the most important of which are:

• The employer and the training provider must ascertain that the apprenticeship will allow the individual to gain substantive new skills. The training therefore needs to be materially different from any prior qualification or previous apprenticeship;
• The apprentice must be employed, usually for 30+ hours a week, and work more than 50% of their time in England;
• The period of teaching and learning must be at least 12 months and, during this time, apprentices are expected to spend at least 6 hours of their time per week in “off the job” training.
• Before the learner commences their apprenticeship standard a functional skills initial assessment in English and Maths will be taken to match the appropriate standard and level.
• Recognition of Prior Learning (RPL) – Also assessing any prior learning the learner may have which could mean exemptions from parts of the apprenticeship programme including Functional Skills Maths and English.

Further details of the Standard:

https://www.instituteforapprenticeships.org/apprenticeship-standards/hr-support-v1-1

Further details of the Assessment Plan:

https://www.instituteforapprenticeships.org/media/1235/hr_support.pdf